ProSPeR GUESTS

 The Public Safety Professionals Retreat prides itself on maintaining the privacy of the Guests and adhering to professional confidentiality laws and regulations.  To increase the level of comfort and openness for Guests, there must be assurances that personal information will be protected. 

There are three levels of non-disclosure of private information to differentiate in this context:

• Privacy is the expectation of an individual that disclosure of personal information is confined to or intended for the ProSPeR Staff-to-Guest relationship only.
• It is the professional and ethical duty for ProSPeR Staff to maintain confidentiality and refrain from disclosing information from or about a recipient of staff support services.  Exceptions include information from Guests indicating one of the following:  immediate threat of danger to self, danger to others, or abuse/harm involving a child, dependent adult, or elderly person at which point disclosure will be made directly to a ProSPeR clinician on site.
• All ProSPeR and site facility staff read and sign the Public Safety Professionals Retreat Confidentiality Agreement and understand the boundaries of privacy.
• Violation of confidentiality by ProSPeR Staff with malicious intent will result in immediate termination from Public Safety Professionals Retreat.

In addition, all records are strictly confidential and cannot be accessed by anyone without the Guest’s expressed written permission indicating the specific party that is to receive the information.

Please be aware that ProSPeR is not therapy and the extent of record keeping is at the discretion of the staff.  ProSPeR Clinical Staff does maintain files with basic information which will remain in ProSPeR Clinical Staff’s possession for billing, follow up, and confidentiality purposes.  If a Guest plans to use any of the documentation of their ProSPeR stay for a specific purpose other than self-care, the Guest must inform the ProSPeR Clinical Staff at the time of admission.  ProSPeR does not respond to requests for “fitness for duty” letters from any department or agency.

When Guests first come to Public Safety Professionals Retreat, they are usually wondering about what the program will be like and if it will “work” for them.  The concept of taking care of your emotional and psychological self may be foreign to you and you may feel anxious and uncomfortable.  The program is demanding work, but the peers, chaplains, and professional clinicians at the retreat will help you understand that your reactions to the critical incident(s) event(s) you have been exposed to are normal.

The program at ProSPeR focuses on aiding Guests in developing sets of coping tools and promoting self-directed approaches to prevent further suffering and alleviate post-trauma symptoms.  We strongly advise your time at the retreat be committed to privacy and personal healing—without intrusions from your everyday life.  You may choose to look at your stay here as stress detoxification, and hopefully, insulation against further negative exposure to work-related stress and its impact on career, family, and health.

The Guest responses after having completed a retreat have been 100% positive.  Comments include:

• “Outstanding program.”
• “This was one of the most important, meaningful weeks of my life.”
• “Words cannot express my gratitude!!!”
• “I have so much hope, and so many plans, and so many new friends, and I am not alone.”
• “I am now excited to go home and focus on my new attitude towards life by utilizing my new skills!!!”

We know that if you are struggling, you may believe no one understands and that you have no place to turn.  We understand and we are here for you.

There is HELP.  There is HOPE. 

There is ProSPeR.

The total cost of attending Public Safety Professionals Retreat is $3100.00.  This includes a $100.00 non-refundable assessment fee due to your Clinician at the time of your formal assessment.  The remaining $3000.00 covers all of your meals, lodging, and materials/activities for the six-day retreat.

If you believe you would have difficulty paying for ProSPeR, please contact Juanita or Sunny with this concern.